Holy Smoke in Dryden, NY
★ ★ ★ ★ ★ (5 / 5) based on 2 reviews. Add review
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Reviews about Holy Smoke
- ★ ★ ★ ★ ★March 24, 2020, by A Google UserHoly Smokes! My wife and I bought our home about a year ago. We knew that the chimney liner was cracked, but used it anyways. This year, the whole liner cracked and fell down our chimney, rendering our woodstove useless. We called around to the 2 places in Ithaca, I felt like I should have had a better knowledge of wood stove systems while talking with one, and the other did not show up for the estimate, which would have cost me $80!... for an estimate! I also called Bob at Holy Smoke. Before he showed up for the estimate, he called, confirmed our time. When he did show up, I knew right away that I could trust this man with fixing our main heat source. He knew EVERYTHING about our wood stove after taking one quick tour, and he took the time to explain it to me as well. He followed up with the competitive price and explained everything that would be done. I did have to wait 2 weeks to get the work done, but I am sure every place is busy in the middle of December. Yesterday was the install, it was POURING RAIN. I thought for sure that they would have to cancel, but sure enough Holy Smoke showed up, the guys were professional, taking the time to explain everything to me and making me feel confident that I made the right choice. The treated my dogs with respect, and they treated my house with respect, making sure that they left everything cleaner than how they found it. I stayed for half the install then I had to head to work. They called me when they were done with the chimney relining, and said that they started a fire for me, I came home that evening to a beautiful fire in our newly fixed woodstove. It is now working 10X better than it did in the past. I would recommend Holy Smoke to anyone.
- ★ ★ ★ ★ ★March 30, 2019, by A Google UserI don't have the expertise to comment on the prices that the other reviewers here complain about, but I find Holy Smokes and Bob to be as helpful, responsive, informative and responsible as you could ask for. That's what I'm looking for in any dealing -- but especially when it involves fire. I wish there were a way to give them six stars instead of five. Absolutely first rate. I have no affiliation with Holy Smokes or the owner other than being a very satisfied customer.
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